Frequently Asked Questions

How do I clean my hammock?

Lay your hammock out on a hard surface such as a drive way or picnic table. Scrub it thoroughly with a mild detergent. Do not use any type of chlorine bleach, for it will weaken the fibers. After you have scrubbed your hammock gently, hang it up and rinse thoroughly. Let your hammock dry completely before storage.

How do I install/ hang my hammock?

You will first need to determine where you would like to hang your hammock. You may want to use two trees, posts, or even hang it on a porch. You need to make sure that the space that you decide to use is 18" greater than the overall length of your hammock. The wooden surface that you decide to use should be atleast 6" in diameter, and suitable enough to support the hammock. After you have determined these things, you will need to follow these steps: *1. Drill a 3/16" pilot hole 1" deep at each hanging point on the wooden surface approximately 5' to 6' above the ground. *2. Screw a hammock hook (screw-eye hook) in each of the pilot holes that you have drilled. Be sure that it is screwed in completely to the wood and that the eye is snug against the mounting location. Do not overtighten the screw once it is securely embedded. *3. Place your chains on each of the hammock hooks. You nay need to adjust them later depending on how high you wish to hang your hammock and depending on the stretching of your hammock as it ages. *4. Now you can hang your hammock. Place the rings connected to either end of your hammock to the s-hook connected to your chains. Be sure that your hammock is not upside down. The name plate should be facing upward. *5. Enjoy many long hours and sunny days in your hammock!! ***Installation of Posts for Your Hammock... *1. Each post should be 4" x 6" x 9' long. Dig two holes about 10" in diameter and 3' deep. They should be spaced apart as mentioned above. *2. You will need 160 lbs. (60kg) of pre-mixed concrete for EACH post. Place the posts in the holes that you have dug with no more than 6' of post extending out of the ground. *3. Prepare the concrete according to the package directions. Pour 160 lbs. of the mixed concrete into each hole until it reaches ground level. Be sure to pack the concrete to rid any air pockets. *4. While the concrete is still wet, angle your posts slightly away from the side in which your hammock will hang. After the concrete has set for 24 hrs, then you can mount and use your hammock.

Do you repair your hammocks?

The manufacturer no longer offers any type of repairs. They do offer an inexpensive repair kit that consists of 100ft of rope and an instruction sheet. This can be ordered through them at 1-888-744-4366.

How long will it take for an order to be shipped?

We send the merchandise out within one to two days after receiving your online order - usually the next day. Our standard shipping is via FedEx Ground but we will ship via FedEx Express (Next Day Air and 2nd Day Air) at your request. Our quoted cost is via Ground - please contact us for the cost of Express shipping. The longest that it takes for an order to ship within the US is about ten business days. If you are located closer to SC then, of course, you will receive your merchandise sooner!

I already have a hammock and would like to reorder the same size...How do I determine which size I have?

There is an oak stretcher at either end of your hammock. If you count the holes in the stretcher it will determine the size. There are either 20 holes, 22 holes, 24 holes, or 26 holes on the Original Pawleys Island Rope Hammocks. The 20 hole is a medium #12. The 22 hole is a large #13. The 24 hole is a deluxe #14. The presidental hammock has 26 holes.

DuraCord hammocks - What are the benefits?

DuraCord has the soft feel of cotton, and the durability like nothing before it. It is colorfast and fade resistant. The color will remain unchanged outdoors. UV stabilization of DuraCard exceeds industry standards for outdoor products. It is stain resistant. It will not rot, mold, or support mildew growth. DuraCord is durable and abrasion resistant. It is quick drying and will not absorb water. This product transports moisture away from the body for a "cooling" effect. This fiber is exclusive to our manufacturer.

The Original Hammock Shop | PO Box 201 | 10880 Ocean Hwy Pawleys Island, SC 29585
Email: | Orders: 800-332-3490
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